Starbucks announced sweeping changes as it seeks to reconnect with customers who have left for competitors or pared back their coffee budget in hard economic times.
heads up: this is a pretty old post, it may be outdated.
I'm not a coffee drinker, but this sounds like good news overall. Starbuck's is, while a huge conglomerate, a fairly friendly company IMHO (in my humble opinion). These changes sound good to me. Besides – what's the downside to more free stuff?
The New York Times