Dear Bill Keller
Dear Bill Keller,
You’ve got to be kidding me.
I had hope. I’ve been to the new Times newsroom, I’ve seen your awesome web infographics, I’ve talked with your developers, I’ve watched videos of your futurism department. There are many, many, smart people working for you.
When I asked one of your employees, why he had given up a well-paying job to come work for you he told me “…when the Times calls, you answer.”
I was emboldened when I read your byline from Iran. You, a manager, reported from the heart of what continues to be the world’s biggest story.
You sir, are in control of one of the finest journalism producing institutions in the world. Yet, people like you are pissing it away.
I was heart broken when I heard that the New York Times, which I have a deep respect and love for signed it’s intent-to-file-chapter-11 forms.
Nonetheless, I have a deep appreciation for experimentation, and I hope that your endeavors will teach the rest of us a thing or two about how to make money on the web.
Then, I read a Q&A that you did in TIME magazine. Even though the copy had to fit on one page, and your answers are brief, I’ve never seen a journalist sound as much like a politician as you did in that article. (And I use the word 'politician' that in the out-of-touch, slimy, refusing-to-be-held-accountable sort of way.)
Apologize for your mistakes. Transparency is all it’s cracked up to be.
You admitted that journalists in this country had failed as the Fourth Estate. The flat-out bad reporting when ex-President Bush took this country to war against Iraq was in-excusable. The argument for war was based on lies. To this day, the media hasn’t made a resounding statement saying as much.
You didn’t apologize.
You blamed us, the people, for creating “conventional wisdom” for you to ‘float along’ with.
If you want us to trust you, we’ve got to have an honest relationship! Tell us when you get something wrong. We’ll be mad, but we’ll trust you more because you came clean.
The smell of ink doesn’t justify its cost.
You said that print still has “a lot of life left in it.” I’m not sure if that was the diplomatic answer but I think most of us would have been more impressed to hear that you were actively looking for ways to move your operation digital; that print was on its way out as the foundation of your business.
Make a commitment to doing journalism online because the myth that, “the best of online journalism is rooted in mainstream media,”
won’t last long. I’m not sure what you define as “mainstream,” but you ought to consider re-evaluating your premise. The MSM isn’t the only group of people capable of doing journalism. Read the rest of this post →
Paid Content = Paid Wifi

- Image via Wikipedia
I can count on one hand the number of times I’ve paid for WiFi access. Like most geeks, I pride myself on being able to find free internet access wherever I go. If I can’t find it, (like some airports) then web access nearly always goes into the “it can wait” column of my todo list.
Taking a step back, a service that I can find for free elsewhere is not one I’m likely to pay for, and I’m willing to sacrifice timeliness to save money.
This will be the a huge problem for newsorgs who want to go the paid content route.
Actually, the phrase Paid Content is flawed. It presumes that you’re paying for a product. Paying customers of the WSJ, aren’t really paying for the content, they pay for access to that content. You aren’t buying a product, you’re buying a service.
Let’s call Paid Content what it really is: Paid Access.
LINKS | Down With the AP?

- Image via CrunchBase
There's been a growing feeling that the AP is not our friend in the media industry, but this week, that feeling seemed to bubble over. We've got some rough numbers to show that they're not helping us, and with the rise of ESPN local sites, the AP is rapidly loosing it's marketplace.
I don't know if I'm ready to sign their death sentence yet, they do seem to have some smart people working for 'em (I look to the New Model for News study and their iPhone app). Yet, it's painfully obvious (after the youtube fiasco) that the AP is a classic case of the right hand not knowing what the left is doing.
These are my links for April 14th through April 18th:
The AP is outdated and increasingly irrelevant; so are Printies
AP thinking of future:http://www.ap.org/newmodel.pdf - Interesting 'atomization of news' but still top-down publishing model. –@GregElin on March 23
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- Image via Wikipedia
Daily Kos: State of the Nation: Newspapers make up 20% of the sources for The Daily Kos, but blogs make up near 13%, the second most. The AP? Less than 1%.
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“On the other hand, I will be gleeful when the AP goes out of business. I’m actually shocked at how little we depend on those jerks.”- Daily Kos: State of the Nation
- Hanging Tough: Financial Page: The New Yorker: This is the mindset the media industry needs to have: take risks, experiment. Either you’re going to fail, or come out on top. Non-risk isn’t gonna make you succeed.
- Why top-down syndication is broken: This is it: the newswire isn’t going to be top down, but bottom up. We’re crowdsourcing news, that means you can’t control abundancy. Take that AP.
- Garca Interactive: How ESPN Chicago sticks another nail in the newspaper coffin 26 and what to do about it: Common sense on what to do about saving your niche before someone scoops it up from under you. My favorite: fire the management. They’ve failed, bring someone new in.
- Journalism Online Just in case you were wondering what a plan for failure looks like…
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“A strategy is a product of a big vision of the market and where it’s going. It’s about abandoning some markets to concentrate on others. Newspaper companies don’t have a strategy. Newspaper companies have tactics, things they do to respond to other people’s strategies. Until newspapers get a strategy of their own that helps them decide what to do and what not to do, they are doomed to see all the high-potential market strategies owned by everyone else. Which leaves newspaper companies to grumble about unfair everything is and not much more.”- García Interactive: How ESPN Chicago sticks another nail in the newspaper coffin … and what to do about it
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“Let me be the first to tell you that saying you aim to be a “world-class platform-neutral news information provider” just tells me you haven’t got a clue about the future, are too scared to make a guess and are hoping someone else will get it right so you can copy them.”- García Interactive: How ESPN Chicago sticks another nail in the newspaper coffin … and what to do about it
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"Instead of feeling diminished by the Huff Post's excerpts, more publications might want to pre-empt the site by serving distilled versions of their own articles. That's right: Even the Post and the Times and the Journal can learn something about how to serve readers from the Huffington Post." –Hey, journalists! Stop getting all huffy about the Huffington Post's "lifting" of stories. - By Jack Shafer - Slate Magazine
Numbers
- Measuring user engagement: Lessons from BusinessWeek: It’s a good breakdown of how to measure user engagement on a story. This is a valuable metric, that we really need.
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LINKS | Micropayments Don’t Work, but Everyone Has a Better Idea
Somehow, I missed the links from the latter part of last week, and have been bookmarking like crazy this last week. So, ya'll get a ton of links. Apologies for the long, long list, but I've broken it up with some good videos — and I've edited down! These are the cream of the crop from February 10th through February 20th:
Journalism Business Models
Hulu's Superbowl Ad and the Boxee Fight - O'Reilly Radar: “I’m sure Hulu is totally pissed. They pretty much said just that in a somewhat more stilted way. The real insult, though, is calling the people who made them cut Boxee off “content providers.” They…
- Why I dislike micropayments, don't mind charity, but really have a better idea Network(ed)News: What a fantastically simple idea for a journalism business model: charge for interaction with the content creator. Donate some money to the site, and the chances of your comments etc being responded…
- Walter Isaacson: You've got it all wrong | Musings of an Anonymous Geek: Theodor Nelson writes the equivalent of a very long blog post as a response to Walter Isaacson’s use of his name in his argument for micropayments for news. Essentially, Nelson wants to use a…
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Interview: Wired's Chris Anderson on the 'free' business model | Between the Lines | ZDNet.com: Chris Anderson, author of Long Tail, discusses the Freemium business model.
- Tech Tools Day 1: Tomorrow's Journalism and Journalists - The Next Newsroom Project: “Readers have never been willing to support this industry economically,” Fine said. “Her advice for anyone in the news biz was direct: ‘I know that not everyone wants to be an entrepreneur,’ Fine…
- DigiDave | Communication is Key: Journalism Beyond Newspapers - Don't Become Nonprofits - Work for Them: Dave Cohn makes a good point: journalists can market their services toward non-profits who need the press and often can’t get their message out there.
- Forget Micropayments -- Here's a Far Better Idea for Monetizing Content: Steve Outing endorses Kachingle, a micro-payment service for websites with one distinct caveat: paying is still optional. The user decides on how much they want to pay for their news, and all the…
- Will paid content work? Two cautionary tales from 2004 Nieman Journalism Lab Pushing to the Future of Journalism: Good look at the failures of the Paid Content model: LAT, and the Albuquerque Journal. End with a reminder: just because Editors think that they are entitled to make money from content, it doesn’t…
- Op-Ed Contributor - You Can't Sell News by the Slice - NYTimes.com: A New York Times op-ed on why paid content won’t work. Oh, and that even if it did, the revenue wouldn’t “save newspapers.”
- What does engagement mean for newspapers? - Eat Sleep Publish: A good summary and batch of links on why engagement on sites is important.
Top 15 of 2008: The leading regional newspaper sites shuffle their ranks Nieman Journalism Lab Pushing to the Future of Journalism: The top regional newspapers have seen a significant increase in pageviews.
- lectroid.net Blog Archive Newspapers could actually try online: Really solid advice on how to evolve your print newsroom into a real, online newsorg. Topics include: Staffing, web design, and workflow.
- Reflections of a Newsosaur: How to charge for content. Theoretically.: Alan Mutter jumps on the micropayment bandwagon as the most “logical way” to make money online. He makes the wrong assumption that “Consumers might not like being micro-nickled and nano-dimed for…
Web Journalism
- The Doc Searls Weblog : Saturday, March 24, 2007: Fantastic list of things that newspapers should do on their websites to make them more relevant to users (read: user friendly)
- How an NYT developer built a new way to read the news online: The ‘new’ interface is a great move for the Times. It does distinctly reminds me of http://newser.com and I think corrects one of the major flaws of current online newspaper design: the lack of…
How Newhouse Can Become Relevant Again
This post is in part a response to Lauren Rabaino’s post on how to change the Cal Poly journalism program in part an answer to the #collegejourn call for posts on how to improve college journalism education.
Lauren’s analysis of the way to overhaul the her journalism program seems to go down the right path. I would take it just a set or two further though and stop the broadcast concentration. I'm looking at:
- writing track: teaches reporting as any old print/newspaper prof would typically teach it, but with a strong emphasis on writing for the web. This naturally includes social networking, blogging, and audio production.
- visual-content track These are are photogs, broadcast people, & designers. Teach a little bit of print design, but go 40-60% with web design. Photogs and video folk ought to know most of what each other does. Photogs may get some studio and photoshop time that the video folk won't and the video people ought to focus a little more on how to produce BJ style stories.
- tech track: We need to be teaching/recruiting coders as journalists. Now that we’re on the web, we need people who are capable of running that infrastructure. We ought to be training people in web site design, database management and display, data-mining, website development, etc
I mostly agree with Lauren’s idea of scrapping the print track, as I’ve said, teaching print design is a bit like teaching someone esperanto. It’s not like print design is going to go away, but it is far less important that teaching web design to those in the journalism field.
Video
I’ll go ahead and cautiously agree with Lauren, video should be taught in some form or another to all the majors. I say again: cautiously.
Newhouse has a the ‘kid in the candy store’ syndrome when it comes to video. Soundslides are taught in beginning writing and photo classes, video/multimedia has become an integral part of nearly every lesson plan. The thinking is, ‘new media’ involves heavy use of multimedia and video, and therefore every student should be indoctrinated into the ways of ‘new media.’
This thinking is just … flawed. Beginning photo students just don’t need to know how to shoot video … it’s advanced skill that just doesn’t need to be taught to beginning students.
Besides, the video that Newhouse emphasizes is short-form, heavily edited video segments that last 1:30. I’m not at all convinced that the ROI is there.
Instead, Newhouse ought to focus on the basics of shooting video (composition, lighting, uploading, etc) for those not in the visual track and long form video (10 min) for the visual folk.
Social Media
Every program should heavily emphasis social media. How to leverage it for reporting, maintaining a personal and professional blog, twitter, podcasting, etc…
One nice thing about Newhouse is it is home to a lot of up-to-date, high-end equipment. This makes the job of learning and reporting much easier, but it’s all for nought if we’re not learning applicable information.
An active blog ought to be viewed in the same light as getting an internship – a requirement.
Old media
Just like the mainstream media industry, journalism academia is run by Baby Boomers and a select few in Generation X. Generally, these folk just don’t ‘get’ social media in the same way that us Generation Y kids do. How can they be expect to teach the value of something that they don’t value? Read the rest of this post →
LINKS | Newspapers Don’t Need Micropayments
These are my links for February 6th through February 8th:
Newspaper Business Models
- How to Save Your Newspaper | TIME: Didn’t we already have this debate? Paying for essential information doesn’t work. You can charge a niche audience, (a’la Wall Street Journal) but charging the masses just won’t work. This is the story that initiated the latest debate across the web.
- Death Of Print: How Not to Save Newspapers: A really good argument against the micropayment plan for journalism.
- Lab Book Club: Jay Hamilton, Chapter 2 on Vimeo: As newsorgs rely on less and less sustainable business models, they become more and more biased. Ends with a call for the non-profit business model.
- Please pay us for our news - please? Nieman Journalism Lab Pushing to the Future of Journalism: Sums up the argument for and against the paid content model and concludes that users never really paid for content anyway, and that newspapers must add some value to the news to be … valued.
- Journalism 2.0 There really are new business models for journalism: A list of some new media orgs that are surviving in today’s economy with off-beat business models.
Newspapers Oughta Sell Their New Expertise

Inspired by a small point made by Jeff Jarvis, I left a comment on his blog saying that I thought he had struck gold — a way to supplement ad revenue at local newspapers.
To adapt to the Internet, newspapers have been forced to evolve, some have become experts in ‘new media.’ A term that I hate because, really what is ‘new media?’ When does it stop becoming new, and what will we call the media that comes after it? Is everything just eternally ‘new media?’
The current definition means that a ‘new media’ expert is up-to-speed on blogging, linking, short form video, Facebook, Twitter, other social networks, etc… All of this expertise is a real commodity that many businesses would love to tap into.
LINKS | Please, Please Don’t Charge for Free Information
These are my links for January 30th through February 5th:
- Please pay us for our news - please? Nieman Journalism Lab Pushing to the Future of Journalism: Sums up the argument for and against the paid content model and concludes that users never really paid for content anyway, and that newspapers must add some value to the news to be … valued.
Lab Book Club: Jay Hamilton, Chapter 2:As newsorgs rely on less and less sustainable business models, they become more and more biased. Ends with a call for the non-profit business model.- NYTimes Exposes 2.8 Million Articles in New API - ReadWriteWeb: The New York Times seems to be moving towards establishing itself as a platform of news. Sharing all of it’s content in this matter is a good indicator that they ‘get it’
- On Portfolio Reviews (part 2) (Conscientious): Good advice for getting a photography portfolio reviewed from a variety of people who do it.
- How to Save Your Newspaper | TIME: Didn’t we already have this debate? Paying for essential information doesn’t work. You can charge a niche audience, (a’la Wall Street Journal) but charging the masses just won’t work.
Links | “Journalists Are the Biggest Terrorists”
These are my links for January 19th through January 22nd:
- PhotoScavengerHunt — recent flickr upload
Night. -
- Journalism.co.uk :: 'To succeed online student journalists must collaborate outside their own university': Greg Linch gives a good overview of the current state and goals of CoPress
- “Whitney is an accomplished Times veteran whose work I’ve admired over the years. But this memo sums up some of the very reasons why so many believe the mainstream media is doomed to irrelevance.”- ‘The New York Times’ Facebook problem | Coop’s Corner - CNET News
- Journalistopia » Tinkering | Danny Sanchez -

- Barack Obama's inauguration speech ... crafted by 27-year-old in Starbucks | World news | The Guardian: The Guardian (of all newsorgs) has a great profile on Obama’s head — 27 y/o — speech writer.
- UI.Layout Plug-in - Home: jquery plugin that allows for ajax layout of massive proportions.
- Journalists are biggest terrorists: Zardari - PakTribune: “Journalists are the biggest terrorists,” —President Zardari
A showreel of work from the Guardian’s Dan ChungViews:
318



2
ratings- Inside the Transition: Technology, Innovation and Government:
Members of the Transition’s TIGR team explain how technology can bring reform and transparency to the…
- Photographing the President: A look from 2 TIME photogs on covering the Bush White House.
Iraqis Don’t Credit US for Safer Lives – TIME
Iraqis are finding their lives more hopeful but give the United States little credit for the improvement, an international media poll finds.
Instead, poll respondents credited the Iraqi government, police and army.
Iraqis Don't Credit US for Safer Lives - TIME
Huh. Appears the surge hasn't worked. Go go Bush! (yet again)








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