Dear US Senator for Silicon Valley, Please Help Fix the Mobile Phone Industry
Today, I received a response from my senator, Dianne Feinstein to a canned email form I had sent to her about mobile carrier practices. The following is her response and my reply.
Dear Mr. Baker:
Thank you for writing to me about exclusivity agreements in the wireless market and your support for legislative reforms. As a wireless phone customer myself, I understand your concerns. I welcome this opportunity to respond.
Although the market for wireless phone service has become increasingly competitive, some consumers have not seen the kind of efficient, reliable, and fair service that they want. Rather, according to the Better Business Bureau, wireless phone service has become the Nation's most complained-about industry.
I appreciate hearing your support for open access to wireless networks. I understand the frustration of purchasing a mobile phone that is locked and then not being able to use it with a different carrier. There have been multiple lawsuits filed by consumer advocates to prevent wireless carriers from locking their mobile phones, or at least to force carriers to find ways to guarantee interoperability of locked phones between networks.
How the courts resolve these cases will impact what practices are allowed and whether legislative action is warranted. With our State's large business sectors and diverse communities, any change in our telecommunications laws needs to take into consideration a variety of competing concerns since it will have far-reaching effects.
Several states, including California, have enacted or are in the process of enacting laws to protect wireless phone subscribers. Nonetheless, federal legislation may become necessary so that all Americans are treated fairly. I believe that any workable solution for telecommunications reform should focus first and foremost on consumers and the public interest, while also balancing the needs of the network, service, and information providers.
Please know that I will be sure to keep your thoughts in mind as the Senate works to address these issues in the 111th Congress.
Once again, thank you for writing. If you have any further comments or concerns, please feel free to contact my Washington, D.C. staff at (202) 224-3841.
Best regards.
Sincerely yours,
Dianne Feinstein
A Response
Senator Feinstein–
Thank you for your response. I appreciate you giving some thought to this matter.
It's clear from your email that you've decided that wireless exclusivity is not an issue that deserves to make it into your portfolio. As the senator representing the Silicon Valley, and my representative, I must urge you to reconsider.
Mobile carriers in this country have taken advantage of consumers for far too long. There are a long string of examples where legislation, not court cases are called for.
- As covered in the New York Times last week, mobile carriers are making the us pay extra for simple services like voicemail. A bill to force carriers to allow users to set their own voicemail greetings, or one that forced them not to charge for listening to their service messages would go a long way toward controlling this out-of-control industry.
- In most other countries, customers are only charged for outgoing calls – much the same way landlines have worked in this country. In the US however, we're effectively double charged – for both outgoing and incoming calls. This practice, effectively allows mobile carriers to make twice as much off of each phone call. Legislation that enforced a "one charge per call" policy would go a long way toward straightening our backwards industry.
- As you may have heard, the FCC has just began an investigation of AT&T for potentially unfair exclusivity arrangements with Apple to the exclusion of Google and other VOIP providers. The issue is one of Net Neutrality: can AT&T control what data is allowed over its network? Users pay for access to "unlimited" data rates over the AT&T network. For them to disallow certain types of data because it competes with another aspect of their business is not only anti-competitive, it's censorship. I urge you to support the FCC in this investigation and take a strong stance on Net Neutrality.
UI Guesses for Google Chrome OS
Google's ChromeOS, might be vaporware, but the idea of a Google built OS is an interesting thought experiment in design. Knowing that Google is engineer friendly, have a business based on search, and a tendency toward minimalist design, leads me to the following guesses:
- The paper paradigm is antiquated. Navigation will be dead, this will be a search driven OS. That means that they're gonna do something with the desktop, as in forget you had one. An analogy: If your current desktop is like the Yahoo homepage (cluttered, full of everything), a ChromeOS desktop will be like the Google homepage: a search bar.
- Apps? What apps? You're not gonna be able to run photoshop on this. You don't need to. This isn't designed for people who need apps. It's designed for people that do email, web, and word. All of which can be done in the cloud.
- You're not gonna see ads all over the place. Think Gmail ads, not google search ads. Small, inline.
- Local storage won't matter – the goal here, is to store all you data in the cloud. Besides, this is gonna be for netbooks, what data do you have that can't be stored in the cloud? Think about the difference between the Palm Pilot and the iPhone. On a Palm, you had to sync all of your data to bring it with you. The iPhone can store it all (even your music) in the cloud. ChromeOS will operate the same way. I'd expect to see a 3G modem, similar to the Kindle, built into devices.
Finally, for all those calling it vaporware, I say this: Google has yet to disappoint. The Android OS had a similar lack of information too. I have faith! :)

Google Wave: The End of the Wild Web
There will be many – many – blog posts written on Google Wave, and there already have been so many created, that I’m sure this one will be lost in the void, but for whomever keeps ‘The Record,’ add me to it saying: “Google Wave will revolutionize communication.”
I’m throughly shocked by the number of naysayers out there. The reaction on Twitter after the announcement, and the excellent review of the event on TechCruch, was mixed. Some were just as enthusiastic as me, but many have the wait-and-see attitude that, to me, doesn’t recognize the pure awesomeness that is Google Wave. There are only two obstacles Google Wave has to overcome to become as widely used as Google Search that I can see: market penetration and standards adoption.
HTML5
The switch to Wave is going to rely on HTML5, a standard that has been 5 years in the making. That’s a really long time coming. The same year the standard got it’s start gave birth to Facebook, Gmail was still new, and IE was still 91% of the browser market. In Internet terms, HTML5 has been in progress since the middle ages.
Changing the basic language of the web is a drastic change, and we need to be sure that the standard is right. Yet, surely we can adapt to adding new standards at a quicker rate? Because all “modern” browsers are open-source, and have a track record for continuous innovation, it’s inconceivable to me that was couldn’t innovate on a faster scale.
Five years is an awful long time, and it’s incredible how much – of the draft spec – the browsers are already supporting. HTML5 will bring about a friendlier internet – one that feels like a desktop experience. We have the technology to deliver that – why wouldn’t we?
LINKS | Google’s Church
Since I've decided to start giving my links rankings, starting next week, I will only be posting links with a 3 star or greater ranking.
Lots of links on journalism this week (not unusual). There's a very long article from The New Republic that's very long, but exceedingly good. Also, check out my post on newspapers as a platform – I promise it's shorter. :)
Photography
- 5 Common photo slideshow mistakes :: 10,000 Words :: multimedia, online journalism news and reviews: 5 things to avoid when making an audio slideshow. Rather insightful.
J-School
- Skills training is not enough for the digital journalist: A list of things that journos aren’t doing right in terms on thinking/training. It a topic that’s been overwritten on, but it’s very well thought out.
brightkite.com: Skills all J-Students need to know. A pic of a whiteboard from what I can only presume was a brainstorming session at News Innovation PDX- Journalism degree applications up 24%: Apparently, the number of jDegrees are up by 24% in the UK. Makes me wonder how US numbers compare. I suspect that most would guess that US numbers are down, but that never sounded right to me.
Journalism Business Models
A suggestion for The New York Times: Monetize your superior platform by sharing it with smaller news outlets:Interview at Times Open with Michael Veytsel, founder of a semantic-web startup he’s tentatively calling Factbox.Cast: Nieman Journalism Lab- 25 ideas: Creating An Open-Source Business Model For Newspapers: A really solid list for creating a successful online newsorg that is user-friendly and “open source”
- Op-Ed Columnist - Start Up the Risk-Takers - NYTimes.com: Don’t bail out the failed businesses, use the money to start new ones.
- Printed Matters Paywall madness: Dec. 2008 - Feb. 2009 A roundup of the paywall argument from the last few months.
- Local Media in a Postmodern World, Part XCI, Advertising Loses Its Balance: A good look at the problems facing Mass marketing with the rise of the Internet. Basically: the web allows adverts to cut the middle man out of the picture, taking a lot of the wind out of Madison…
“The online display advertising paradigm was pulled directly from the print industry, the group that originally designed the Web for media. Assumptions were made that
simply don’t apply, because the Web is not a one-to-many, mass marketing medium. It’s a place where horizontal connectivity replaces the vertical, top-down model of communications. We weren’t aware of this in the early days of the Web (or at least the media and advertising businesses weren’t aware), so display advertising seemed a logical choice.”
- Local Media in a Postmodern World, Part XCI, Advertising Loses Its Balance
- The follow is a list of quotes from a very long, very in depth article in The New Republic on the state of the newspaper industry.
“The other standard means of supporting the production of public goods is through private non-profit organization. In fact, non-profit support of journalism has recently been increasing. But much of the discussion about non-profit journalism has failed to recognize that it can mean at least three different things. The first, though not necessarily the most relevant, is the conversion of newspapers from commercial to non-profit status as a way of preserving their public-service role.
…a second approach is philanthropic support of specific kinds of journalism, available through multiple outlets, whether they are commercial or non-profit. The best-known example of this solution is ProPublica.
…a third use of non-profits—and it is for underwriting new models of journalism in the online environment. A good example of this approach is the Center for Independent Media.”
- Goodbye to the Age of Newspapers (Hello to a New Era of Corruption)
“When a society requires public goods, the solution is often to use government to subsidize them or to produce them directly. But if we want a press that is independent of political control, we cannot have government sponsoring or bailing out specific papers.”
- Goodbye to the Age of Newspapers (Hello to a New Era of Corruption)
“News distributed to the public is a public good in two respects. First, from a political standpoint, news contributes to a well-functioning society inasmuch as it enables the public to hold government and other institutions accountable for their performance. Second, news is a public good in the sense economists use that concept.”
- Goodbye to the Age of Newspapers (Hello to a New Era of Corruption)
- Wasting Ink, Beating a Dead Horse - ClickZ: “If the newspaper industry wants to survive, it must begin mass-customizing its products on- and offline, rather than trying to find ways to get people to pay for the obsolete generic package. The…
- Why the debate about financing journalism misses the point. - By Jacob Weisberg - Slate Magazine: A call for for newspapers to embark on Bill Gates’ “creative capitalism” — a business that acts in the public good. In the case of newspapers this would likely involve an hybrid of endowments and…
- Content Bridges: Paid Newsday Site? What's 4 1/2 Minutes Worth to You? Newsday is now charging for content. Is that such a good idea considering the fact that they have the lowest level of engagement of the top 30 newspaper sites?
Journalism
- JPROF: A superior user experience: A great quote out of the recent manifesto written by Google’s Jonathan Rosenberg on the future of GOOG. The quote suggests that readers need a better UX out of newspaper websites.
How college media uses Twitter - Innovation in College Media: CICM has a good study on how college media is using Twitter. Conclusion: either you use it wrong, or (a select few) use it very well.- Journalism is the business of building communities - so newsrooms must hire from within those communities: A call to use local resources for local reporting. Makes sense, you have to use people who know your niche market.
- Newspapers Will Never Get IT Right David Strom's Web Informant: Here’s the meet of the post:
Examine any aspect of any newspaper’s online edition and you will find it botched. Fixed table widths that assume everyone has a 26-inch monitor set to 1024 x 768… - “Throughout the 20th century, newspaper-reader surveys showed the average reader read only four to six stories per edition, no matter how many stories were in the paper. That hasn’t changed, and it’s worse with newspaper sites. Data from Nielsen Online and comScore Media Metrix show the average newspaper-site user visits only two to eight times per month, reads less than 25 stories all month long, and spends less time on site all month than the average print-edition reader spends on a single edition. The Web isn’t the newspaper industry’s savior.”
- Wasting Ink, Beating a Dead Horse - ClickZ - “The 400-year-old era of traditional newspapers is over. They are obsolete.”- Wasting Ink, Beating a Dead Horse - ClickZ
Offbeat

Common, you know you wanna click on that picture to see where it leads.
- Facebook et al risk 'infantilising' the human mind | Media | guardian.co.uk: A British psychologist testified before the House of Lords that short form communication (like twitter) leads to ADD.
- Safari 4 Hidden Preferences - Random Genius: Restore the new Safari UI back to the old one.
- Microsoft has to hit up laid-off workers for money - BusinessWeek: Well, that’s just embarrassing :)
- ““Marijuana already plays a huge role in the California economy,” said Stephen Gutwillig, the group’s California state director. “It’s a revenue opportunity we literally can’t afford to ignore any longer.””- Bill would legalize, tax marijuana - Sacramento News - Local and Breaking Sacramento News | Sacramento Bee
The Internet Broke the Economy
I've noticed that I started to think that every blog post I write must be a fantastic piece of prose. Articles that don't meet the 600+ word count don't meet the cut.
Yea… I've been drinking too much of my own coolaid. Back to the shorter, more frequent posting for me. I suspect that it's more valuable in the long run.
Ofcom Website | Global Citizens and Consumers in the Internet Age
Douglas Rushkoff of NYU has completely blown my mind. It's not often that one finds a completely, world-upside-down, mind-altering … anything. But this is it.
The thesis: The internet has turned the world on it’s head because because it destroys the traditional definition of economy: “rational actors maximizing their value through the acquisition/distribution of scarce resources.”
BATTLE | Google Juice Your Blog (Repost)
What is BATTLE?
I've challenged myself to battle the management at my school's newspaper The Daily Orange with a new 'new media' topic every week.
I've been doing this for a few weeks now, and have a bit of a backlog of posts on the subjects we've been talking about.
The following is a post that I just published at copress, that was originally intended for BATTLE. Expect to see more of these posts.

Bloggers are the anti-journalist.
Or at least that was the thinking at newspapers several years ago. Now that blogging has gained at least tacit acceptance among "true" journalists, newsrooms are encountering the very two same problems that have plagued bloggers since the dawn of... blogging: consistently producinggood content, and getting that content the exposure it deserves.
The good news, however, is that creating content comes relatively easy for journalists who are already used to having to meet a daily deadline. Once they accept the idea that a blog can be true journalism, they can adapt it as a less formal news article, a summary of their notes, sharing of a pitch that didn’t work out, a conversation with their readers, a series of relevant thoughts, or whatever gets ‘em blogging; most journalists seem to take to the new tool with gusto.
Links for January 16th Through January 19th
These are my links for January 16th through January 19th:
- Model for the 21st century newsroom pt.6: new journalists for new information flows | Online Journalism Blog: Breaks down the responsibilities of a new media corp. very smartly. The six roles necessary:
• Data Miner
• Multimedia Producer
• Newsfeed Aggregator
• MoJo
• Networking
• Community Editor - David Ardia: Why news orgs can police comments and not get sued Nieman Journalism Lab Pushing to the Future of Journalism: re: user content online and immunity granted by “CDA section 230”
• you do not have remove defamatory material if legal action is brought against you until the court instructs you to do so.
• you can… - Team Obama Told to Ditch Instant Messaging - Politics news | Newser: How backward is this!? We finally bring in a team that wants to use technology in the US government that corporations rely on and the lawyers tell them it would be too embarrassing!?
- Study: Web Ad Prices Fall, Lowering Site Revenue - AppScout: No surprise here: online ad revenue is down in Q4 2008.
- MediaShift Idea Lab . Two Coders Head Off to 'Fix Journalism' | PBS: Why does journalism need programers? “Because it’s fucking important.”
- "Google CEO Eric Schmidt was quoted recently as saying, “All information wants to be free," - “Google CEO Eric Schmidt was quoted recently as saying, 'All information wants to be free,'”
- Time for Newspaper Folks to Fight Back! Here’s How - Yahoo BOSS Twitter Google App Engine = fresh news | Webware - CNET: Search meets real-time with by using twitter. You get authority from the press, and news value from crowdsourcing a’la twitter
- Can CNN, the Go-to Site, Get You to Stay? - NYTimes.com: CNN.com is profitable, but they’re still worried about innovation, and how to make money.
- “WHICH brings us to a pivotal issue: money. While audiences for online news sites are growing, “revenue is everyone’s billion-dollar question,” Mr. Brown says.”- Can CNN, the Go-to Site, Get You to Stay? - NYTimes.com
- Twitter May Have Found Its Business Model: Twitter…what is it good for? It turns out this little service is good for a whole lot of things, despite the loud objections of people who’ve never really …
- MediaShift . The Place of Blogs in Journalism Education | PBS “The notion of blogs as immediate, uncensored and unmediated can appear at odds with established journalistic norms and practices. But it provides a valuable learning tool as it makes the students…
- Hulu - It's Always Sunny in Philadelphia This is how transparency is supposed to work folks.
Links for January 8th Through January 9th
These are my links for January 8th through January 9th:
- Eyetracking research shows how younger readers view news websites - Eyetracking study summary:
What works
• left sided ads
• sidebars (related links)
• moving ads with women (regardless of side)
What doesn't work
• video
• option to personalize the site
• busy design - DiSEL-Project.org - Somehow I just found this:
Consortium of papers that do 'eye-ball' research — fantastic implications for online advertising, and not in a good way.
- mental_floss Blog 6 Unusual Things Owned by Newspapers - The newspaper business just isn't profitable (anymore), but back when they were rolling in 20% profit margins, they could afford some horizontal growth. 6 things newspapers still own.
- Dan Froomkin: What Google Can Do for Journalism - A much better list of things Google could do for newspapers than http://blog.wired.com/business/2009/01/five-things-goo.html
- An Oral History of the Bush White House: Politics & Power: vanityfair.com - Fantastic piece on the entire Bush Administration. It's worth the long read.
Format: Short summaries of major events chronologically introduce quotes from major players in the administration on the topic. - Introducing Tweetbacks Plugin for Wordpress | Developer's Toolbox | Smashing Magazine - How to stylize the tweetbacks plugin for wordpress
- DigiDave | Communication is Key: Editors and Publishers - In a Battle Against Inertia - "If you have an idea - you should get your organization equipped to execute on it within two weeks, maximum."
- Eyetrack studies: What we've learned and how to conduct your own :: 10,000 Words :: multimedia, online journalism news and reviews - Interesting look at how people read newspaper sites.
• People read in an "F" pattern
• Seems like video is not a hot topic
• banner ads are ignored
‘New Media’ Chaos
I have too much going on in my life right now. I'm back at school and shooting a ton. Not only shooting, but I'm back to editing.
I have created/taken the position of "Exponent of the Evolution" at The Daily Orange, my student newspaper. I had previously served a year as the photo editor for the paper, and has sort of assumed that my time there was up.
Little did I know that the opportunity would arise to use a lot of the knowledge that I've linked to and talked about on this blog in the 'real world' (however real an independent daily college paper is).
As the Exponent of the Evolution, I have 3 areas of responsibility:
- Promotion and advocacy of 'new media' at the paper. Blogging, audio slideshows, video, podcasting, video podcasting, etc.
- Establishing and expanding the paper's online precense. This can be simple, like promoting the website in print, or publishing headlines on twitter, to more complicated things like the creation of a new CMS for college papers.
- Monetizing. I serve as an advisor to the business side of the paper for online ads. Best online ad practices, new revenue streams, etc
The good news is this: this job has never existed before, and it desperately has needed to. It is critical for the survival of newspapers in the internet age to adapt to the new, online world. At this point, no newspaper has done it successfully.
Papers like The Guardian, The New York Times, and The Washington Post, have made leaps in the online realm, but none of them are able to sustain their operation entirely off revenue from the online side of the business. If print is dead, it is critical that newspapers, as the sole remaining journalists, figure out a revenue and distribution model that can maintain them.
Since this is already a bit of a disjointed, stream-of-consciousness post written at 6am out of pent up guilt for not writing a real post for so long. Let me provide a list of what I have done for the DO:
- Twittering of all headlines @dailyorange. Our popular sports blog gets special designation for it's posts (as do videos).
- Establishment of Final Cut Pro as our go-to video and audio slideshow editor. The result, as a movie, has a superior quality over soundslides or slideshowpro.
- Our sports section has been publishing 'graphics' prior to games that give details on players, what to look forward to, who to watch, etc. We're trying to move this to an interactive, online, format.
- I've developed a hypothesis: the lone reporter/photojournalist is dead. Instead, reporting will be done in teams that function like (pardon the analogy) terrorist cells. They will be largely autonomous, have a mission (a beat), and be comprised of a small group of people who have unique skills.
TV media has been doing this for a long time – they always send out at least a camera man and a reporter.
These teams will consist of 2-3 people (with an editor back in the office) who need to have 5 skills between them. Those skills are: 1) video 2) audio 3) photo 4) writing 5) 'personality. The last is a poor term for describing the person who is the 'on camera personality' – the person who is the front man for the team – recognizable to the public. These skills can be divided in any manner among the 2-3 members of the team.
I've been working on this 'hypothesis' for months now, recognizing that in this new world it is impractical to expect a single reporter/photog to be able to deliver a complete multimedia piece. Non only is it impossible to shoot video, sound, and photos at the same time, but it cannot all be complied on deadline. Having a team of people working on the same project allows them to deliver a complete multimedia package for every story – on deadline.
The point: I've decided to test the hypothesis: I have a 3 person team (who's beat has yet to be determined). At this point, they're producing a video a week on a chosen topic. We'll see where this goes. - Our sports section now has 2 video podcasts: On the Beat and Just Le Jus. Publishing 3 times a week, I'm hoping that this sort of thing will spread to other sections of the paper (working on Opinion).
- I'm the front man for the DO at coPress, a collective of college newspapers who are developing an opensource, custom, content management system for college newspapers. I've written the first blog post of coPress here. This is a move to get our paper off College Publisher, and onto a more workable CMS – a critical goal for the long-term sustainability of our paper.
- I've hired a couple of web developers (well, had hired, looks like I'm going to have to fight the board on this one) to help develop our CMS. This marks the first time the DO has hired someone specifically to develop code for our site. The sports graphics are a good example of the power that this brings.
- We are now using vimeo for all of our videos. It's a flexible system that allows HD content hosting. We'll have our own branded player eventually, but for now, this is a great, turn-key solution.
- Google ads don't make a ton of money, but they are something, and provide great filler for when we can't sell local ads.
- In order to figure out who is visiting our site (and how), it's critical to have a good suite of analytics software. We're now using Google Analytics.
- Our sports section has been live blogging for about a year now from games. I'm trying to get this work ethic expanded to other sections.
I think that's the list for now. We're/I'm working on doing more. I was just approved as a full time hire, but I'm still doing the job of more than one person, and could really use additional staff to make this all work. I'll end by sharing a very rough audio slideshow I did for a local walk for cancer.
Light the Night from Daily Orange on Vimeo.
Cloud Computing Is Well and Good, but It Can’t Beat the Desktop Computer. – By Paul Boutin – Slate Magazine
One of the nice things about Word and Photoshop is that once I fire them up and start working, I can forget all about the Internet for a few hours. Sometimes, my PC and I just want to be alone.
I couldn't agree more. The idea of putting all sorts of applications online is interesting, but not really practical. Photoshop Express is interesting, but it's no more than a proof of concept to me. Perhaps worth having as a tool on an online picture ordering site (like MPIX) as a means of last minute adjustments.
Similarly, gDocs, is convenient if I need to share text with someone as I type it (and see theirs), but it's really not a replacement to Apple Pages, which I do use instead of Microsoft Word.
This guy's basic point is good. Computing through the browser is an interesting idea, but yet to be practical.
The real money will be made when someone figures out how to use these simple apps as they are – not as desktop replacements, but as quick little apps that plugin into simple web apps. The web is about collaboration, make the web apps about that too.
Google Outlines Proposal for ‘Wi-Fi on Steroids’ | Tech News Blog – CNET News.com
Awesome idea:
The company [Google], joined by other heavyweights like Microsoft and Dell, has long been lobbying for the Federal Communications Commission to free up unused broadcast TV channels known as "white spaces" for unlicensed use by personal devices. That portion of the TV band is highly prized because it can propagate long distances and through obstacles.
Google outlines proposal for 'Wi-Fi on steroids' | Tech news blog - CNET News.com
Simplicity
Back from Italy. Should be able to post more regularly now. Photos to come shortly.
Great comic/post on another blog that deals with Apple, Google, and your company.
One word: so true.
How Google’s Counterculture Changes Everything | the Digital Home – Don Reisinger’s Take on the Tech Closest to Home – CNET Blogs
I don't intend to talk about a lot of negative things, but this one really struck my cord. First off: c|net blogs. Some are okay, some are bad, and some are awful. When these started several years ago, the idea was to have experts talk tech to a general audience. The problem is that blogs require 2 things: an opinion, and constant updating. That's a recipe for disaster. The link below should prove my point.
This guy's post not only has nothing to do with tech in the home, but it has no point. Maybe I'm completely missing his point here, but I hardly see how services that are meant to compete with other services are aimed at getting people to navigate away from a google page. He's either wrong or not making his point clearly. A example of why he shouldn't have to come up with new content all the time.
…which brings me to the second thing that's been pissing me off: all of the blogging/talk/whatever about Google. don't get me wrong – I do like me the Google. They're in my opinion, the best at what they do. But Mr. Digital Home, has no place praising them in a random, poorly worded blog post. It's just the latest example of how web culture works – talk about the hot thing just to increase hits (or some similar motivation, like having nothing better to write about).
Right. done.
Gmail Falls Prey to Spam Bots | Tech News Blog – CNET News.com
Gmail falls prey to spam bots | Tech news blog - CNET News.com
In a word… bummer.


