UI Guesses for Google Chrome OS
Google's ChromeOS, might be vaporware, but the idea of a Google built OS is an interesting thought experiment in design. Knowing that Google is engineer friendly, have a business based on search, and a tendency toward minimalist design, leads me to the following guesses:
- The paper paradigm is antiquated. Navigation will be dead, this will be a search driven OS. That means that they're gonna do something with the desktop, as in forget you had one. An analogy: If your current desktop is like the Yahoo homepage (cluttered, full of everything), a ChromeOS desktop will be like the Google homepage: a search bar.
- Apps? What apps? You're not gonna be able to run photoshop on this. You don't need to. This isn't designed for people who need apps. It's designed for people that do email, web, and word. All of which can be done in the cloud.
- You're not gonna see ads all over the place. Think Gmail ads, not google search ads. Small, inline.
- Local storage won't matter – the goal here, is to store all you data in the cloud. Besides, this is gonna be for netbooks, what data do you have that can't be stored in the cloud? Think about the difference between the Palm Pilot and the iPhone. On a Palm, you had to sync all of your data to bring it with you. The iPhone can store it all (even your music) in the cloud. ChromeOS will operate the same way. I'd expect to see a 3G modem, similar to the Kindle, built into devices.
Finally, for all those calling it vaporware, I say this: Google has yet to disappoint. The Android OS had a similar lack of information too. I have faith! :)

Design Says to Shovelware: ‘I Need More Whitespace’ — a Design Critique of TIME
I took two lessons from Time’s Q&A with Bill Keller. The first, outlined in Dear Bill Keller, was intended be a short reaction to the piece, that turned into a 1600 word article.
This post outlines the second takeaway, and will be 1000 words. Pictures are worth 1000 words right? :)
Take a look at the comparison between the print and online layouts of that article below.
The print layout is clearly, superior. It’s far easier to read, offers a summary of what the article is at an eye’s glance.
- Multiple Pages The online version requires the user to click to a second page to read the whole article. Yet, the print version fits handily on one page. WHY!?
There is no newshole online! Stop making it difficult for us to get to the end of the article! - Ads Admittedly, the print version shares a spread with a full page ad, but the content remains ad free. The online version feels cramped. There are two, small, intrusive ads, that serve to distract from the content.
- Styling is Gone This is a great example of why shovelware is bad for design. The print version nicely separates out questions, credits, and answers with font styles. The online version? Nothing. Someone just copy-pasted the content out of a text document. It’s much harder to read than the article, let alone tell that it’s a Q&A.
- The Sidebar is Distracting Even if Google is my homepage, there is far too much content presented to draw me in. The sidebar is full of irrelevant stuff that distracts me from the article. The clean, minimalistic design in print is far more eye-catching.
The Takeaway
- Use subheads Give the reader entry points. Especially online where people are used to reeading short blurbs of text are are prone to skimming as they scroll.
- Don’t forget the rule about one piece of dominant artwork It's amazing how truly good design never changes. Presenting one place for the eye to center on that sums up the content is a design trait that goes to the way we think – regardless of the medium.
- Leave some whitespace Clutter on the page makes your content hard to read. Just because your CMS allows you to dump in your content and move on, it doesn't mean you should. Giving this article the same amount of design time in both print and online would have helped a lot. I'd bet that the amount of design time for the web could be much less.
A Web Design Critique of Google News
I recently critiqued the redesign of Newsweek, and was pleased to see the positive response. I sorta promised that this would become a regular feature for me, so I'll try to hold to that.
I'm only looking at homepages. Critiquing a whole site is a lot of work. I'll do it someone wants to pay me though :]
After leading a webinar for CoPress on homepage design, I've done a lot of research into mainstream homepages – what works and what doesn't. For the second go at this, let's look at Google News.
The Wall Street Journal Has Their iPhone App All Wrong
Alan Murray is executive editor of The Wall Street Journal Online. This interview was taped on April 4, 2009 at the Nieman Foundation for Journalism.
This is the first video in this series great series by Nieman Labs where I've really disagreed with Alan Murray. His logic that "when you're done, you're done" with a newspaper just doesn't hold. Especially with a paper like the Journal that is intended to have a huge depth of information. I'd predict that very few people actually sit down with the paper for 45 minutes to get that 'completed' experience.
Further, regardless of either of our opinion on print, the iPhone is a different medium as Mr. Murray points out. It's not a blackberry, but it's certainly not print! With constant web access and push notifications coming in full force with iPhone OS 3.0, why limit your app to the 'you're done' feeling?
Instead, recognize that a cell phone, and an iPhone in particular is a uniquely customizable experience. Especially for a paper like the WSJ, which is trying to follow the freemium model, that want for customization is something that can be capitalized on.
Allow users to select what kind of business news they want to receive, maybe even allow them to pick stocks to have news alerts on. Heck, you could even micro-charge for that feature, 15 cents for every company you track, 3 bucks for each industry. Then, deliver them the news on that particular topic, instantly. Use push, use the notification system of the phone to alert them of the most important stuff.
Utilizing the iPhone medium the way it's intended to be used (it is opinionated design after all) is really the only way to have good odds at a successful app. Mobile is and is increasingly a huge deal for the media industry. It would be great to see someone get it right.
BATTLE | What We Need, Is a Plan
I’ve challenged myself to battle the management at my school’s newspaper The Daily Orange with a new ‘new media’ topic every week. BATTLE look at the struggle of a college paper trying to evolve to succeed on the Internet.
My battle this week stems from a series of emails exchanged between myself, the IT staff, and the Business Director that originally stemmed from the ad department securing online sponsorship for a weekly print feature: Thirsy Thursday — a beer (mmh… beer) reviewing column.
The effort has devolved into a struggle to get the new IT staff up to speed, launch a new blog for Thirsty Thursday, and even redoing parts of the main website. My suggestions on that front were:
- decisions about web design by non-web designers is usually a poor choice.
- unilateral decisions about the structure of an editorial site by business staff is not a good move
- I'd strongly suggest that many of our design issues are centered around college publisher inadequacies.
The Way Forward
This whole process lead me to realize that what the DO needs more than anything else, is a planned approach to the Internet, which until this point, has been haphazard at best. We have no plan for forward growth, and that means that we're likely going to continue to be frustrated with each other and with our own efforts. At this point there are plenty of other colleges out there that have easily surpassed our own efforts to both make money online and leverage it as a platform.
Links for January 10th
These are my delicious links for January 10th from 15:27 to 15:40:
- Why commenting on news sites still stinks: Further notes on the commenting survey results - Invisible Inkling - Conclusion: "Commenting on news stories is still broken. Busted. Stinks. It’s a mudpit. Still."
Offers a few ways to fix the issue. Among them: let your reports respond to comments! - 10 Most Common Misconceptions About User Experience Design - Gives you a really good idea where design has headed now… we've just created a new position called UX designer that is responsible for creating the feel of your product … think Apple.
If anyone knows a good way to get wordpress to display tumblr links instead of delicious via postalicious, lemme know!
Esquire Gets It…
Before you read this please bear in mind that the gentleman is the deputy editor of Esquire – a major international magazine.
“The whole chain had to be reinvented,” said Peter Griffin, the deputy editor. “The interesting thing is it has almost nothing to do with the normal way of putting out a magazine.”
-News Flash From the Cover of Esquire - Paper Magazines Can Be High Tech, Too - NYTimes.com
Griffin is referring to Esquire's investment in New Media technology – a digital magazine cover. That's right, a dynamic, moving 'paper' magazine. There are no images that I can find of this baby in action – but what a great idea!
Not only that, but this is pushed by some of the top editors of the Media Industry – the very folks who are often accused of not getting 'it' when it comes to New Media.
Cheers Esquire – I'm looking forward to it!
note: Esquire – I really hope that you can deliver this technology at a low cost. If you charge double for a moving cover magazine, you'll do well on the initial issue, but once the novelty wears off, people will forgo the lack of functionality for lower costs.
I Know What I Want!
attn: John Nack

Black Stroke!
Oh, and by the way, lest I forget: yes, we’re changing the default stroke color to black. Just thought you’d want to know.
-Photoshop Insider » It's Guest Blog Wednesday Featuring: Photoshop Senior Product Manager, John Nack
Thank god! That red stroke is just plain annoying.
(Yes, that is a forum topic about the stupid red stroke default on a site dedicated to people who typically complain about broadband speeds. That choice is clearly unpopular.)
The quote ends an article that is an interesting read if you're curious about the direction Photoshop is developing.
It's written by one of the top dogs in the Adobe world, John Nack (sorry couldn't find a wikipedia page), who has a blog of his own, which is interesting reading in its own right.
Nack's article argues that Photoshop developers know what users want better than themselves. He uses the classic example of the history palette and history brush coming out of the comparatively simple user request for multiple undos.
Adobe, what's wrong? You sick?
Yet, he also protests Adobe's finite set of resources,
Much to my eternal frustration (and probably yours), we’ll never have enough time to implement even 10% of the good ideas that come our way.
…and that his team puts in a lot of backend work which doesn't immediately benefit the average user.
These things take a while. (I’m reminded of the line, “It might look like I’m doing nothing, but at the cellular level, I’m really quite busy.”)
I'm perfectly willing to grant that Adobe can't hire every developer in the world. I also grant that backend coding is a lot of hard work. And, I certainly am not going to argue that, "what customers say they want and what they actually need often differ." (By the way Mr. Nack, that "cellular level" line is used to refer to lazy people who actually are doing nothing.)
Yet, Adobe should be leading the image editing development sphere, not slowly adopting it's technology. 64-bit apps are not a new thing, Apple's Aperture has had the ability to leverage the GPU from it's first launch, Carbon is on it's way out, and Photoshop is facing all sorts of problems because Adobe hasn't ported it over yet.
What happened to the desire to lead the way? Remember when the Healing Brush was introduced in Photoshop 7? That was an awesome new feature. It also came with the shiny new file browser.
...Which is where we start to get into trouble, the file browser was poorly implemented, and its successor, Bridge, is still slow. And, It's not like a file browser is a radical new idea. It's a pretty basic thing that Adobe has only managed to get right with Lightroom.
It seems like every creative I know is on a Mac or, like most people I know, switching to one. I can't remember the last time I even saw Photoshop on a Windows box. If you're spending so much time under the hood, why can't Photoshop CS4 be 64-bit on the Mac?
Some Cough Medicine
My complaint is this: Adobe, I don't care what resources aren't available to you. You're the top dog in this market by a long shot. If you don't have resources, get them. Not having competition seems to have made you lazy, and operating at the cellular level isn't enough.
Enough with the excuses, you've proven that you can produce a great 64-bit, Cocoa, app that intelligently employs Smart Layers, utilizes the GPU, has a fast file browser, and is capable of implementing user feedback. Lightroom.
Your ability to improve upon user feedback is important, keep that up. Yet, the following disturbs me a bit:
It’s interesting that faster performance didn’t rate higher on the list. [of top ten requests] On the one hand, I’d like to take this as a good sign that our work in CS3 to speed up Photoshop’s launch time, take advantage of multi-core systems, etc. has paid off & that people are happy. On the other, there’s no such thing as “too fast,” and quicker performance is the best possible feature: there’s nothing to learn. Therefore I think all the muscle we’re pouring into R&D to leverage graphics hardware acceleration & 64-bit computing will make folks happy.
Mr. Nack, I do indeed want Photoshop to be as fast as possible. It does need to go 64-bit, it should be able to use the GPU, it should be a Cocoa app. But I expect all of this to happen without a cost to the user. Adobe via Mr. Nack seems to be resistant to adopting all of these technologies.
I hesitate to say that Photoshop is 'fast enough,' but if you're creating a list of priorities, speed isn't in the top 10. Lightroom's technologies are (7 of the 10 features in the top 10 list). A real noise filter is.
Oh sure, I want speed. I want the 3.5 gig RAM limit removed (you need 64-bit for that), but these are all things that I expect from any company that is keeping pace with technology. I also expect that once you've developed technology for one application, it can appear across all of your apps. Don't sacrifice one expectation in the name of another. They both need to happen concurrently.
Go back to surprising us with cool new features. Stay ahead of the curve instead of slightly behind. We want more surprises like the Healing Brush. We don't want to be told why waiting to get what we want is a good thing.
Adobe, you're doing better now than you ever have before. Just because you have a virtual monopoly, you don't get to slack off. There are companies biting at your heels.
Things aren't that bad…
Sure, that top 10 list wasn't a scientific sampling. Yea, it was probably weighted down by non-profesional users of Photoshop. Still, it's sampling of the market, and Adobe attention is warranted.
Photoshop is still best in class software. I still prefer Lightroom for my photo workflow needs. Adobe's efforts with Flash are highly appreciated. InDesign is my goto app for all layout work. I'll even use Bridge in a pinch.
Adobe products are fantastic, but I'm discouraged. I feel like Adobe needs a Canon.
Update:
It seems that Adobe's Acrobat Reader 9, which has just hit the wild, is a good example of Adobe getting lazy.
Time 100 Covers – Photo Essays – TIME

-Time 100 Covers - Photo Essays - TIME
TIME hired 6 of the world's top graphic designers to design this year's TIME 100 cover. The first few are very cool (the latter get a bit cliquè), above is my favorite.
Freelancers: How Do You Get Work? | Creativebits
- Craigslist
- Word of mouth.
- Referrals from a past job.
- My college buddies. (Especially Chris)
- My colleges job board for alumni
- Comedy Central/MTV job hunt board
- Monster.com
- Krop
- Freelancers Union
- Unsolicited resumes
Freelancers: How do you get work? | creativebits
Great idea for freelance work that I never considered: craigslist. Totally free and really well trafficked.
The New York Times’ Design Director Defends Its New Welcome Mat. – By Jack Shafer – Slate Magazine
The New York Times' design director defends its new welcome mat. - By Jack Shafer - Slate Magazine
As I'm not in NY right now, I don't have access to a copy of the Times, but apparently, they've introduced a new design type that front loads a bunch of summaries into the first 3 pages of the paper.
Sounds like a good idea to me – people are used to seeing quick little blurbs on the web all the time. Moving a print paper in the same direction seems like a logical choice. Of course, it only works if you have full articles to back the summaries up.
A Comment of Mine on Creative Bits
Not that I share all the comments that I make in other forums/blogs, but I thought that this one was particularly timely as it sort of address something I've been thinking/dealing with a lot recently. Which is to say – marketing for the masses sucks. Find a niche, become the best there.
A Guide to Web Typography | I Love Typography, the Typography Blog
This is a fantasic little summary of how to do typography on the web. It's a fast read, and a must if you're inexperienced with type (yes, it really does matter which font you use where) and into web design. A Guide to Web Typography | i love typography, the typography blog



